suitecx is an easy-to-update tool with an intuitive interface that combines diagnostics, storytelling, prioritization and planning into a powerful and comprehensive customer experience management platform. Besides creating efficiency, organization and massive manual work reduction, suitecx uniquely integrates all of your customer data inputs – Voice of the Customer, Voice of the Employee, Voice of the Institution, social, NPS, big data analytics, ops data and more – into the core of your Customer Journey Maps and CX program. Your CJMs are no longer just useful diagrams, instead they are alive in a perpetually updated data view that reflects change, reality, performance and more. It provides an array of CMJ visualization templates and tools with all interaction and segment information kept in a centralized database, coordinating and streamlining the efforts of large and diverse CX teams however and wherever they choose work. Show less...