SiriusDecisions Marketplace

Idea Management

Idea Management

Idea management applications allow for the collection and evaluation of feature requests, enhancement ideas and product feedback from internal and external stakeholders. They can be used to provide input into new product definition and to collect feedback once a product is in the market. When used with internal stakeholders like sales and customer service, these applications provide an opportunity to aggregate feedback from customer-facing. When opened up to customers directly, they provide an opportunity for users to engage more deeply in providing feedback and influencing the future product direction. Many applications allow for ideas to be suggested through various means, including through the idea management portal itself, via a mobile app, or through an email or a form embedded in a Web application. In addition to simply collecting ideas, most allow for participants to vote for and against submitted ideas and comment on them. Product managers can manually change the status of ideas, so that participants know if certain ideas are under consideration or in development. Many also allow for status updates to be made automatically via two-way integration with project management, requirements and roadmapping tools. Show less...

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